Privacy Policy

This Privacy Policy governs the manner in which ArruGa corp (“Company”) collects, uses, maintains, and discloses information collected from users (each, a "User") of www.arrugames.com ("Site") on which ArruGa corp provides online and offline games for Users (“Game”). This Privacy Policy applies to the Site and all products and services offered by ArruGa corp.

This document was last updated on December 29, 2025. Version 2.1

1. Which personal information we collect?

1.1. According to the Game Rules, the User must provide a Username in the Game and a registered e-mail during the registration procedure.

1.2. In accordance with the terms of the End-User License Agreement, the User provides personal information, including name, surname, payment data (including credit or debit card information or other payment methods), to receive additional services upon the Company’s request.

1.3. According to the terms of the End-User License Agreement, the User agrees that the Company will collect such information as IP address, browser type, time of access, cookies (alphanumeric identifiers that we and our service providers may transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser), and mobile device data available to the application. Such data will be automatically transmitted to our Company by the User's computer and will be stored on the Company's server.

1.4. Legal Basis for Processing Data:We process your personal data based on the following legal grounds:

  • Performance of a contract – to provide you with access to the Game and additional services.
  • Legitimate interests – to improve our services, prevent fraud, and ensure the security of our platform.
  • User consent – for marketing communications and non-essential data processing.
  • Compliance with legal obligations – to fulfill financial, tax, and regulatory requirements.

If processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Our Games are intended for users who have reached the minimum age required by applicable law or who have obtained legally valid parental consent. We do not knowingly collect personal data from users who do not meet these requirements, except as permitted by law.

2. How such personal information is used by our Company?

All personal data received from Users will be used only for the following purposes:

2.1. To provide services to the User, namely, to ensure access to the Game and to provide additional services.

2.2. To monitor compliance with the Game Rules by the User.

2.3. To personalize the User experience (we may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site).

2.4. To run promotions, contests, surveys, or other Site features (to send Users information they have agreed to receive about topics we think will be of interest to them).

2.5. To send periodic emails (we may use the email address to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, the User may contact us via our Site).Note: Cookies are used to improve User experience, analyze Site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or our cookie management tool.

3. How we protect your information?

3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including data stored in our mobile applications. We implement technical and organizational measures, such as encryption, secure connections, and access control, to protect your data while stored and during transmission.

3.2. Data Retention Policy:We retain personal data only as long as necessary for the purposes stated in this Privacy Policy:

  • Account information – Stored until the User requests deletion.
  • Payment data – Retained only as long as necessary to fulfill the transaction and comply with legal obligations.
  • Game data (IP address, device information) – Stored until no longer necessary for the purposes of security and fraud prevention. Personal data may be retained longer if required to comply with legal obligations or for the establishment, exercise, or defense of legal claims.
  • Marketing communications – Retained until the User opts out or unsubscribes. Once data is no longer needed, it will be securely deleted or anonymized upon the User’s request.

3.3. Your personal data will be processed in accordance with applicable data protection laws. Depending on your location, you may have additional statutory rights regarding your personal data. These rights are described in Section 5, and you may contact us at any time to exercise them.

4. On which conditions will our Company share personal data with third parties

We may share personal data only as necessary and proportionate for the purposes described in this Privacy Policy and only with the following categories of recipients:

Service providers and processors acting on our behalf (including hosting providers, cloud infrastructure, analytics, fraud prevention, customer support, and technical service providers);

Payment service providers for the purpose of processing transactions and preventing fraud;

Advertising, attribution, and analytics partners (where applicable) for measuring performance and, where enabled, delivering interest-based / targeted advertising;

Affiliates or partners, where required to operate features expressly requested by the User;

Public authorities or legal advisors, where disclosure is required by applicable law, regulation, court order, or to protect our legal rights.

No sale for money; limited “sharing” for advertising where applicable. We do not sell personal information for money. However, depending on the Game, your device/platform settings, and the services enabled, we may disclose certain identifiers (such as device identifiers, IP address, cookies/SDK identifiers, and usage data) to advertising/measurement partners in a manner that may be considered a “sale” or “sharing” (as those terms are defined in some laws) for purposes such as cross-context behavioral advertising, attribution, and analytics.

How to opt out (where the law provides such a right). You can opt out of such disclosures by (i) using device-level privacy controls and ad settings (including limiting ad tracking / advertising identifiers where available), and/or (ii) contacting us at support [at] arrugames [dot] com with the subject line “Opt-Out of Sale/Sharing”. We will apply the request as required by applicable law and as technically feasible for the relevant Game/platform.

Sensitive data. Where applicable law recognizes “sensitive” personal information (for example, precise identifiers, account credentials, or payment-related data), we use it only as reasonably necessary to provide the services you request, ensure security and fraud prevention, and comply with legal obligations. We do not use sensitive personal information to infer characteristics about you.

All third parties process personal data only under our instructions, subject to contractual confidentiality and data protection obligations, and may not use the data for their own independent purposes, unless otherwise required by law.

Payment transactions are processed by third-party payment providers in accordance with applicable security standards (such as PCI DSS). We do not store full payment card details and do not control how payment providers process such data beyond the transaction itself.

International Data Transfers

We may transfer your personal data to countries outside of your country of residence, including to the United States and other jurisdictions where we or our service providers operate. These transfers are carried out in accordance with applicable data protection laws and are subject to appropriate safeguards, such as Standard Contractual Clauses, adequacy decisions, or other legally recognized mechanisms.

We require all third-party service providers and partners who receive personal data to process it in compliance with applicable privacy regulations and under strict contractual confidentiality obligations.

5. How to change or delete User personal data, refusal to provide the information?

5.1. The User can change their e-mail stated during registration by sending an appropriate inquiry to the Company. After granting all correct required information, the User's e-mail will be updated.Request that data be deleted: The User can request to delete their data by sending an appropriate inquiry to the Company at the email address: support [at] arrugames [dot] com.

5.2. Payment data provided by the User (completed by the User themselves on the websites of appropriate payment systems) is necessary exclusively for the implementation of the User's payment. This data is completed exclusively if the User wants to pay. The User has the right to change the inputted payment information in accordance with the rules of the relevant payment systems, as a rule, at any time before the moment of confirming the correct entered information.

5.3. Information such as IP address, browser type, and time of access cannot be changed by the User because it is automatically transmitted by the User's computer to the Company.

5.4. How to Change or Delete Your Personal Data: If you have provided consent for data processing (e.g., for marketing emails or the use of advertising identifiers), you have the right to withdraw your consent at any time. You can do so by:

  • Adjusting your ad preferences via your device settings.
  • Contacting us at support [at] arrugames [dot] com to withdraw consent for marketing communications. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5.5. Your Rights Regarding Your Data (Jurisdiction-Dependent Rights). Depending on your jurisdiction and subject to applicable law, you may have the right to:

  • Access / Know – request confirmation of whether we process your personal data and obtain a copy of the personal data we hold about you, as well as information about how we use and disclose it;
  • Correction – request correction of inaccurate or incomplete personal data;
  • Deletion – request deletion of your personal data, subject to legal, security, and fraud-prevention exceptions;
  • Portability – request a copy of certain personal data in a structured, commonly used, machine-readable format;
  • Opt-out of sale/sharing for targeted advertising (where applicable) – opt out of disclosures of personal data that may be considered a “sale” or “sharing” for cross-context behavioral advertising or similar activities, where the law provides such a right;
  • Limit / Restrict – request that we limit or restrict certain processing, including limiting the use and disclosure of sensitive personal information where the law provides such a right;
  • Object – object to certain processing (including direct marketing) where the law provides such a right;
  • Withdraw Consent – where processing is based on consent, withdraw it at any time (this does not affect processing already carried out before withdrawal).

How to exercise your rights. To submit a request, contact us at support [at] arrugames [dot] com. We may need to verify your identity (and/or your authority if you act on behalf of another person) before completing a request. Verification steps depend on the nature of the request and the data involved; we will use any additional information provided for verification only and not for other purposes.

Response timing. We will respond within the timeframe required by applicable law. Where a specific deadline applies, it is typically up to 45 days from receipt of a verifiable request, and may be extended once by an additional up to 45 days when reasonably necessary, with notice to you where required.

Non-discrimination. We will not unlawfully discriminate against you for exercising your privacy rights.

AGREEMENT WITH OUR GAMES POLICIES

By accessing and/or using any of our Games, you signify your understanding of and agreement with this Privacy Policy, and to our Terms of Use. If you do not agree with our policies, please do not access or use any of our Games Offerings.

CHANGES TO PRIVACY POLICY

We may modify this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the 'last updated' date at the top of this page. We encourage you to periodically review this Privacy Policy to be informed of how our Company protects your information. Users will be notified of significant changes via email or through a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support [at] arrugames [dot] com

Instructions for deleting personal data for players.

The safety of personal data is governed by the Privacy policy.

If you want your personal information to be deleted, you can write to the 

[support [at] arrugames [dot] com]

In order for the data to be deleted, you must prove that the data belongs to you.