Privacy Policy

This Privacy Policy governs the manner in which ArruGa corp (“Company”) collects, uses, maintains, and discloses information collected from users (each, a "User") of www.arrugames.com ("Site") on which ArruGa corp provides online and offline games for Users (“Game”). This Privacy Policy applies to the Site and all products and services offered by ArruGa corp.

This document was last updated on January 29, 2025.

1. Which personal information we collect?

1.1. According to the Game Rules, the User must provide a Username in the Game and a registered e-mail during the registration procedure.

1.2. In accordance with the terms of the End-User License Agreement, the User provides personal information, including name, surname, payment data (including credit or debit card information or other payment methods), to receive additional services upon the Company’s request.

1.3. According to the terms of the End-User License Agreement, the User agrees that the Company will collect such information as IP address, browser type, time of access, cookies (alphanumeric identifiers that we and our service providers may transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser), and mobile device data available to the application. Such data will be automatically transmitted to our Company by the User's computer and will be stored on the Company's server.

1.4. Legal Basis for Processing Data:
We process your personal data based on the following legal grounds:

2. How such personal information is used by our Company?

All personal data received from Users will be used only for the following purposes:

2.1. To provide services to the User, namely, to ensure access to the Game and to provide additional services.

2.2. To monitor compliance with the Game Rules by the User.

2.3. To personalize the User experience (we may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site).

2.4. To run promotions, contests, surveys, or other Site features (to send Users information they have agreed to receive about topics we think will be of interest to them).

2.5. To send periodic emails (we may use the email address to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, the User may contact us via our Site).
Note: Cookies are used to improve User experience, analyze Site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or our cookie management tool.

3. How we protect your information?

3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including data stored in our mobile applications. We implement technical and organizational measures, such as encryption, secure connections, and access control, to protect your data while stored and during transmission.

3.2. Data Retention Policy:
We retain personal data only as long as necessary for the purposes stated in this Privacy Policy:

3.3. If you are a resident of the European Economic Area (EEA), your personal data will be processed in compliance with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with a supervisory authority if you believe your rights under the GDPR have been violated.
If you are a resident of California, USA, you have additional rights under the California Consumer Privacy Act (CCPA). If you are in the United Kingdom, your data is also subject to UK data protection laws.

4. On which conditions will our Company pass this information to other organizations?

Data received from the User will not be passed to any third parties, except for partners – distributors of advertising (hereinafter referred to as "Partners") to whom received User data is transmitted only for the purpose of realization by Partners of accrual and/or payment of interest to Users for participation in the affiliate program. Partners who receive User data are required to comply with the same data protection obligations as our Company and are prohibited from using the data for any other purposes than those specified.
All third parties who receive data are obligated to follow the same privacy standards, such as GDPR, and to use the data exclusively for the specified purposes.

In the implementation of payment by the User for Additional services rendered by the Company in the Game, the User is redirected to the websites of the appropriate payment systems depending on the payment method and completes the data requested by such payment systems. Payment transactions are processed by third-party payment systems, which adhere to industry standards, such as PCI DSS, for secure payment processing. The Company does not store payment card details, and such data is only used for the purpose of completing the transaction.

In case of payment of Additional services by credit or debit card, the User completes such data (Personal Account Number, Cardholder Name, Service Code, Expiration Date) on the website of the appropriate payment system by themselves.
In case of payment by electronic payment system, the User completes the number of their account or e-wallet.

In case of implementation of payment by the User himself, information about payment data is not collected and accordingly is not used by our Company.

In case of payment of Additional services by bank transfer, the User provides the Company with bank details (name and surname of account holder, Bank name, Swift Code, IBAN).

5. How to change or delete User personal data, refusal to provide the information?

5.1. The User can change their e-mail stated during registration by sending an appropriate inquiry to the Company. After granting all correct required information, the User's e-mail will be updated.
Request that data be deleted: The User can request to delete their data by sending an appropriate inquiry to the Company at the email address: support [at] arrugames [dot] com.

5.2. Payment data provided by the User (completed by the User themselves on the websites of appropriate payment systems) is necessary exclusively for the implementation of the User's payment. This data is completed exclusively if the User wants to pay. The User has the right to change the inputted payment information in accordance with the rules of the relevant payment systems, as a rule, at any time before the moment of confirming the correct entered information.

5.3. Information such as IP address, browser type, and time of access cannot be changed by the User because it is automatically transmitted by the User's computer to the Company.

5.4. How to Change or Delete Your Personal Data:
If you have provided consent for data processing (e.g., for marketing emails or the use of advertising identifiers), you have the right to withdraw your consent at any time. You can do so by:

5.5. Your Rights Regarding Your Data:
Depending on your jurisdiction, you may have the following rights regarding your personal data:

AGREEMENT WITH OUR GAMES POLICIES

By accessing and/or using any of our Games, you signify your understanding of and agreement with this Privacy Policy, and to our Terms of Use. If you do not agree with our policies, please do not access or use any of our Games Offerings.

CHANGES TO PRIVACY POLICY

We may modify this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the 'last updated' date at the top of this page. We encourage you to periodically review this Privacy Policy to be informed of how our Company protects your information.
Users will be notified of significant changes via email or through a prominent notice on our website. We recommend that you review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support [at] arrugames [dot] com